Cox Cable Mini Box Troubleshooting

We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards.

Cox cable mini box troubleshooting. Check for loose connections from the wall to the mini box to make sure they are secure. Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is. Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is power cycle the device. I think i m going to disconnected and connect back again from the wall.

Cox cable or advanced tv problems are very similar to internet problems. Cox cable or advanced tv problems are very similar to internet problems. Highlight audio video and press the select button. So i connected my cox cable new mini box but as soon as i connected.

The mini box is hooked up how its supposed to be but a message saying sorry we ve detected an interruption in you service. If the problem persists please contact. Edwin112 over 4 years ago. Press and hold the setup button on the cox remote until the power button blinks twice.

I program the new remote but for some reason i lost a my basic cable channels. I will at least get my basic cable channels again. Look for power cords that aren t plugged into the wall. Turn it off and unplug it wait for over a minute and plug it back in.

Try a different appliance like a light on the socket to see if the problem is with the home wiring setup. Check that a wall connected power cable is plugged into the digital box. Mini box user s manual channel scan you can run a channel scan at any time to have the mini box check to ensure all appropriate channels are being received. If it is reset the home s circuit breakers or replace fuses.

Press the right arrow to move the highlight to channel scan. To run the channel scan begin at the customer support menu. Cox customer support at 1 800 961 1207 to restore service. Press the cox menu button highlight settings and press the select button.